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Volunteer at the Abbey Medieval Festival

The Abbey Medieval Festival would not be what it is today without the generosity of our volunteer community. Our team experience the Abbey Medieval Festival from behind the scenes and fill a wide variety of important roles.

Volunteering creates an incredible opportunity to learn and be a part of the fascinating experience that brings the Medieval world at Abbeystowe to life. Many of our volunteers are with us for years and utilise all they learn for their own personal growth. It brings us so much joy to see and hear the success stories of the Abbey Volunteer program.

Volunteer applications for 2025 are now open. We encourage you to subscribe to our newsletter below to keep up to date with all volunteer opportunities and get in early when we open applications for another exciting Abbey Medieval Festival.

Thanks for your support!

Be a part of the atmosphere!

2025 Volunteer Applications Now Open

Discover our Volunteer Roles and Responsibilities available

Accessibility Team

The Abbey Medieval Festival is committed to the safety and inclusion of all visitors who attend our Festival. The purpose of this volunteer role is to support visitors who may need assistance and to provide information about the accessibility inclusions we have available across the Festival site (Abbeystowe).

 

Possible Roles Include:

  • Joust Area Attendant
  • Castle Area Attendant
  • Parking & Entry Area Attendant
  • General Visitor Experience Support
Bump In/Bump Out Support Staff

Assist our various operations teams in making sure the festival runs smoothly, we are looking for friendly faces with good communication skills to provide the best experience possible for everyone at the festival.

 

Possible Roles Include:

  • Team Leader
  • Site Set Up Team – Week 1
  • Site Set Up Team – Week 2
  • Site Pack Down Team – Week 3
  • Reenactor & Stalls Bump In Crew (Week 2) – Wed 9th to Fri 11th July
Campsite Team

As a campsite supervisor, you will be tasked with ensuring our on-site camping grounds run smoothly, this includes directing campers around the festival, supervising the sign-on process, and generally providing a friendly, welcoming demeanour to our campers.

 

Possible Roles Include:

  • Campsite Supervisor
  • Campsite Assistant
Anywhere You Need Me

Can’t decide where to go but keen to help out? This role is perfect for you, if you are friendly, a good team player, and enthusiastic, we would love to have you on board our volunteer team! 

Abbey Made Shop (Festival Site)

Assist in our Abbey Made Shop at the Festival, where we will be selling wares from our amazing Abbey Volunteer sewing team! If you are friendly, enthusiastic, and enjoy customer service, this is for you!

 

Possible Roles Include:

  • Retail / Customer Service
Gates/Ticketing

Work with our gates & ticketing team to ensure all our patrons get access to our venue! Working in this team will include giving directions, customer service, and use of technology. Help immerse our patrons in the Middle Ages right from the gate!

 

Possible Roles Include:

  • Ticket Scanner
  • Wristbander
  • Performer / Stalls / Stakeholder Check-in
General Runner

Help the Abbey Festival run as smooth as possible by joining our team of runners! This role will include moving around the festival, working well in a team, and a can-do attitude! 

Heorot Hall Team

Heorot Hall is our one of our festival taverns, by joining the team you will be helping serve mead, and ales to our patrons as well as helping them feel like they have truly stepped into the Middle Ages! If you have customer service experience, a knack for teamwork, and an enthusiastic attitude, you will be perfect for this role!

 

Possible Roles Include:

  • Beverage Attendant (RSA Preferred)
  • Rubbish & Fire Handler
  • Stock Handler
  • Spruiker/Relief Staff
Waste Warrior

Join our Waste Warrior team and help us in our sustainability efforts at the festival! This team will involve active movement and require good communication skills.  

Information Booth

Assist our guests in discovering the Abbey Festival, this team is looking for those who enjoy helping others and have a friendly, outgoing personality. You should have a good understanding and knowledge of the festival site to apply for this role.   

Infrastructure Support Team

Help us make the Abbey Festival unforgettable and ensure the safety of our guests by joining our Infrastructure Support Team. This team is looking for team players, good communicators, and those with a can-do attitude!

 

Possible Roles Include:

  • Site Set up Team – Week 1
  • Site Set Up Team – Week 2
  • Event Days Support Team – Fri, Sat, Sun
  • Site Pack Down Team – Week 3
Joust Arena Support

Our Joust Arena Support team is looking for volunteers who are able to work in busy environments, communicate well, and help guide patrons around the Arena. As one of our biggest attractions (and busiest arena) the Joust Arena Support team is looking for those who are ready for the challenge!

 

Possible Roles Include:

  • Ticket Scanner
  • Horse Marshall (Previous experience working with horses favoured)
  • Seating Usher
  • Flag Seller
  • Gatekeeper
  • Water Seller
Kids Activities (Blue Card Required)

Join our Kids Activities team at the Festival! In this team you will be assisting in running programs and activities for kids to ensure they are learning, having fun, and getting an Abbey Medieval Festival experience to remember. A Blue Card is required for certain roles within this team.  

Possible Roles Include: 

  • Activity Facilitator 
  • Activity Assistant 
  • Set Up Crew  

Market Stalls Support Team

With over 70 market stalls across the site, we are looking for enthusiastic team-players to join our support team and ensure that our markets at the festival can operate to the best of their abilities for our patrons, helping achieve an unforgettable festival experience!

 

Possible Roles Include:

  • Bump-in Team – Wed 9th – Fri 11th July
  • General Volunteer – Event Days
Merch Stall

Join the Merch stall team and help festival fans with their epic merch purchases! You’ll be supporting preorder collections for pins and programs and assisting with customer service sales transactions such as tshirt sizing and eftpos transactions. You’ll be one of the first stalls that visitors flock to once inside the gates! 

Museum Shop (Festival Site)

Assist in our Museum Shop at the Festival, where we will be selling wares from the Abbey Museum! If you are friendly, enthusiastic, and enjoy customer service, this is for you! 

Possible Roles Include: 

  • Retail / Customer Service  
Parking & Traffic

By joining our Parking & Traffic team, you will be providing a key service to the festival, ensuring that patrons are able to arrive and enjoy the wonders of the Abbey Festival! For this team we are looking for good communicators, able movers, and friendly personalities!   

Possible Roles Include: 

  • Bus loading assistants  
  • VIP Parking assistants  
  • Accessible Parking assistants  
  • General Parking assistants  
Program & Performance Team

Our Program & Performance Team is key in making sure our scheduled programs & performances at the Festival go off without a hitch. For this team we are looking for good communicators, friendly & helpful personalities, and those with good management skills. This team is perfect for those with a passion for performance.

 

Possible Roles Include:

  • Bump In Sign In Assistant – Wed 9th to Fri 11th July
  • Venue Supervisor – Fri, Sat & Sun
  • Venue Assistant – Fri, Sat & Sun
  • Castle Supervisor – Fri, Sat & Sun
  • Castle Assistant – Fri, Sat & Sun
  • Green Room Coordinator – Fri, Sat & Sun
  • General Support – Sat & Sun
  • Roving Support – Sat & Sun
  • Gates Spruiker – Fri, Sat & Sun
  • Joust Spruiker – Fri, Sat & Sun
  • Head Spruiker – Fri, Sat & Sun
  • General Spruiker – Fri, Sat & Sun
  • Encampment Reviewer – Sat & Sun
  • Mystery Shopper – Sat & Sun
  • VIP Liaison
Program Sales

Help us ensure patrons get the most out of the Abbey Festival by joining our Program Sales team! In this team we are looking for those with customer service skills, bubbly personalities, and good team players! You will work closely with the Gates and Information Booth teams.  

Public Safety Team

Help us ensure the safety of our patrons and smooth running of the Festival’s many activities. We are looking for team players with great communication skills and a calm demeanour. If you know your way around a radio or have great Safety / Risk Knowledge, there’s a place on our team for you!

Possible Roles Include:

  • Festival Communications
  • Security and Safety Assistant
  • Safety Marshals
Spruiker

If you have a way with words, a loud voice, love being the centre of attention and have a passion for all things Medieval, this role is perfect for you. Your main task is to keep the guests informed about all the amazing activities taking place around the festival site. You will be working as part of the Program and Performance across the weekend, with scripts provided to you in advance.    

Possible Roles Include: 

  • Gate Spruiker / Line Marshal  
  • General Site Spruiker (roving)  
  • Venue Spruiker  
  • Joust Spruiker / Line Marshal   
Stag Inn Bar Staff

Join the team at our legendary Stag Inn! Our permanent tavern at the festival is looking for team players with good customer service skills, the ability to work in a busy environment, and the personality to make patrons feel at home in the Middle Ages.

 

Possible Roles Include:

  • Food & Beverage Attendant
  • Kitchen Staff
  • Rubbish & Fire Handler
  • Stock Handler
  • Night Staff
  • Relief Staff
  • Cleaner

VIP Hosting Team (Food & Beverage)

The VIP Team may be a little biased, but this just might be the most important role in the entire festival! As part of the VIP Team, you will make our guests feel like true royalty while enjoying a front-row seat to all the thrilling jousting action. If you’re energetic, enthusiastic, and thrive in a fast-paced environment, we want you on our team. Ready to deliver top-tier medieval hospitality? Join our VIP Team today!

 

Possible Roles Include:

  • VIP Barista
  • VIP Meet & Greet (VIP car park)
  • VIP Front of House Attendant
  • VIP High Gallery Attendant
  • VIP Area Runner
  • VIP Bus Driver (Open License with clean record required)
  • VIP Gate Assistant
  • VIP Washing Up Team
Volunteer Centre Team

Help out as part of our Volunteer Centre Team, in joining this team you will be helping make sure that all of our volunteers feel well cared for, have time for breaks and food, and enjoy themselves on the day.  

Possible Roles Include: 

  • Volunteer Centre Assistant 
  • Volunteer Centre Catering Assistant  
  • Volunteer Check-In Desk  
  • Volunteer Runner  

Photographers & Videographers at the Abbey Medieval Festival

 

Please do not submit any photography applications through the volunteer form.

Please note due to the high volume of interest for photography volunteers and ongoing support for our longstanding volunteer team, this process is a separate application. Details may be made available soon.

SPECIAL THANKS TO OUR SPONSORS