BRING CASH!! BRING CASH!! BRING CASH!!
EFTPOS and ATM’s will be available, however reception may be affected. Bring cash to avoid any unnecessary disruption to your day.
TIMES
Gates open at 8.30am with the event concluding at 4.30pm.
TICKETS
Please have your tickets downloaded or saved to your phone in advance, this includes joust and pre-sale merch.
REMINDER – Family passes are 4 individual tickets. Please have each ticket prepared to scan for each family member.
If you cannot locate your ticket search your inbox for ‘orders@ticketebo’, or visit https://www.ticketebo.com.au/tix/portal/losttix and enter the email address used when ordering your tickets and Ticketebo will automatically resend copies of all your active tickets.. The Abbey Museum office is unable to assist in locating your tickets.
PARKING
All parking, bus and shuttle details including Google Maps directions to the Park and Ride available at https://www.abbeymedievalfestival.com/getting-to-abbeystowe/
Park and Ride can accommodate prams and walkers. Parking opens from 7.30am.
Onsite parking go to 579 Old Toorbul Point Rd, Caboolture
Park and Ride go to 530 Pumicestone Rd, Elimbah.
WET PARKING
Please note the grounds at Abbeystowe are very soft after rain. If you’re concerned about your vehicle getting stuck onsite, we recommend parking at Caboolture train station and catching the shuttle. We will monitor visitors and divert more buses as necessary. Otherwise, the parking at Pumicestone road is more compacted, and will make for an easier exit navigating traffic onto the highway on your departure.
BUS TRANSFERS
The Festival is operating free shuttle services from Caboolture train station, and regular shuttles from the park and ride carpark. Take note of pick up and drop off locations upon arrival. These are clearly signed. Please be prepared to wait for bus transfer at end of day or leave ahead of closing time to avoid delays. Please be mindful of any scheduled railworks when planning your travel, as some services may be impacted. See translink for timetables.
ARRIVALS AND DEPARTURES
Reminder to allow plenty of time to get into the Festival site, especially if you have first session Joust tickets. Prepare for traffic, entry queues and bus transfers, though we have taken active steps to try to alleviate the wait this year.
Please note, on SATURDAY evening, Sandstone Point have their Bonfire night to Saturday evening. We anticipate traffic on Bribie Island Road may be affected in the afternoon upon departure if you travel via this road, otherwise we recommend leaving via Pumicestone Road.
RECEPTION
Phone reception is limited. If travelling in a group, set meeting locations and times if you get separated. The Festival has radio communications across the entire site to respond in the event of an emergency.
ACCESSIBILITY
Please view our accessibility page for notices regarding grounds conditions following recent rain, cannon firing times, disabled parking, sensory tent and more.
RESTRICTED ITEMS
Please remember bag checks will be conducted upon entry. Strictly NO glass, alcohol, cameras or unauthorised weapons. If you don’t have a weapons pass, you will be required to visit the public security office.
ANIMALS
NO Animals allowed on site unless registered service or assistance animal. Proof of registration may be required.
WEATHER
This is an all-weather event. Please dress accordingly. If bringing umbrellas, please do not open these when in the Joust and Castle Arena grandstand for safety. Be mindful of your surroundings.
SMS ALERTS
We will issue an SMS alert if you supplied a mobile number to advise if parking on site is full and to use park and ride. If you didn’t supply a mobile number please watch our FACEBOOK page for announcements. If you are catching public transport just disregard the SMS.
We cannot accommodate any requests for ticket changes, purchases or Joust sessions, and we request you to please refrain from contacting the Abbey Museum office for support.
See our FAQ’s page for any questions
https://www.abbeymedievalfestival.com/faqs/
If you notice any anti-social behaviour while at the event, please SMS the Public Safety Team on 0468 43 ERMS (3767) or notify the nearest security officer.
Please note, if you have purchased tickets from anywhere other than our authorised ticket sales and your ticket is deemed invalid upon entry, we cannot honour entry due to capacity limits.
PLEASE SEE THE WEBSITE FOR CHANGES TO THE PROGRAM
Sometimes due to unforseen circumstances such as weather, illness or last minute changes we have to make amendments to the program, please see the website for latest changes to see if this affects your pre-planned scheduling.
