BRING CASH!! BRING CASH!! BRING CASH!!
EFTPOS and ATM’s will be available, however reception may be affected. Bring cash to avoid any unnecessary disruption to your day.
TIMES
Gates open at 9.30am with the event concluding at 1.30pm.
TICKETS
Please have your tickets downloaded or saved to your phone in advance, this includes joust and pre-sale merch.
REMINDER – Family passes are 4 individual tickets. Please have each ticket prepared to scan for each family member.
If you cannot locate your ticket search your inbox for ‘orders@ticketebo’, or visit https://www.ticketebo.com.au/tix/portal/losttix and enter the email address used when ordering your tickets and Ticketebo will automatically resend copies of all your active tickets.. The Abbey Museum office is unable to assist in locating your tickets.
PARKING
All parking is at the Abbey Medieval Festival. Parking opens from 8.30am.
Go to to 579 Old Toorbul Point Rd, Caboolture
BUS TRANSFERS
The Festival is operating free shuttle services from Caboolture train station, and regular shuttles from the park and ride carpark. Take note of pick up and drop off locations upon arrival. These are clearly signed. Please be prepared to wait for bus transfer at end of day or leave ahead of closing time to avoid delays.
ARRIVALS AND DEPARTURES
Reminder to allow plenty of time to get into the Festival site, especially if you have first session Joust tickets. Prepare for traffic, entry queues and bus transfers, though we have taken active steps to try to alleviate the wait this year.
RECEPTION
Phone reception is limited, but due to smaller crowd numbers it may be ok during the Friday event. If travelling in a group, set meeting locations and times if you get separated. The Festival has radio communications across the entire site to respond in the event of an emergency.
ACCESSIBILITY
Please view our accessibility page for notices regarding regarding grounds conditions following recent rain, disabled parking, sensory tent and more.
RESTRICTED ITEMS
Please remember bag checks will be conducted upon entry. Strictly NO glass, alcohol, cameras or unauthorised weapons. If you don’t have a weapons pass, you will be required to visit the public security office.
ANIMALS
NO Animals allowed on site unless registered service or assistance animal. Proof of registration may be required.
WEATHER
This is an all-weather event. Please dress accordingly. If bringing umbrellas, please do not open these when in the Joust and Castle Arena grandstand for safety. Be mindful of your surroundings. The grounds may be very soft underfoot for any wheeled equipment such as prams and wheelchairs. Please watch the livestream recap on Facebook for a glance at the grounds condition.
We cannot accommodate any requests for ticket changes, purchases or Joust sessions, and we request you to please refrain from contacting the Abbey Museum office for support.
See our FAQ’s page for any questions
https://www.abbeymedievalfestival.com/faqs/
If you notice any anti-social behaviour while at the event, please SMS the Public Safety Team on 0468 43 ERMS (3767) or notify the nearest security officer.
Please note, if you have purchased tickets from anywhere other than our authorised ticket sales and your ticket is deemed invalid upon entry, we cannot honour entry due to capacity limits.
PLEASE SEE THE WEBSITE FOR CHANGES TO THE PROGRAM
Sometimes due to unforseen circumstances such as weather, illness or last minute changes we have to make amendments to the program, please see the website for latest changes to see if this affects your pre-planned scheduling.